Reaching Diverse Communities

Strategy
Main discipline
Street arts
Organisation
Birmingham Hippodrome
Birmingham, United Kingdom
When
from May 2015 to December 2015
Frequency
Finished

Engaging Diverse Communities through Outdoor Arts

It´s a new approach to engaging local Chinese audiences through British-Chinese artist in residence programme and associated community research and consultation.

Goals of the action: 
  • Widening / increasing audiences
  • Deepening relationship with the audience
  • Diversifying audiences
Target group: 
  • Potential / Lapsed audiences
  • Hard-to-reach audiences
  • Cultural backgrounds
  • Minorities or ethnic audiences
Specific budget for audience development : 
  • Yes
Staff members with audience development tasks or training : 
  • recruited Chinese volunteers who undertook steward training with our other event volunteers
Starting point

Birmingham Hippodrome is located in the Southside area of Birmingham, near the Chinese Quarter, and is responsible for a number of the outdoor events in the city’s cultural calendar including Summer in Southside and Birmingham Weekender. Despite this proximity, the organisation has found it difficult to attract members of the Chinese community to its events. Keen to understand more, Birmingham Hippodrome, with support from Without Walls, undertook an engagement project with the Chinese community. The Hippodrome commissioned British-Chinese artist Aowen Jin to produce an inspiring, outdoor, light-based installation. As part of the commission, Without Walls supported the artist to conduct a research study to understand the Chinese community’s current levels of engagement with the arts, barriers to attendance, and potential ways to overcome these barriers.

How?

The research was carried out using a number of different techniques, including: · Four art-focussed workshops with local Chinese families and students · In-depth interviews with nine participants, ranging from established and successful business people to students · A survey about attitudes to the local area, the arts and Birmingham Hippodrome

Impact of the action

Visible increase in Chinese audiences to our workshops, outdoor street festival and pantomime The study revealed that many members of the Chinese community are willing and eager to be involved in the arts, but that there are a number of barriers preventing them from engaging with Birmingham Hippodrome, including: · Language barriers, both in marketing and in show content Cultural misunderstandings within the community towards Western theatre and Outdoor Arts · Reluctance to enter the theatre building, and fear of embarrassment when attending a show or participating in an Outdoor Arts event · An unwillingness to be the first or only minority member to attend art events · A disparity between the community’s social networks (WeChat, Weibo) and the Theatre’s social networks (Facebook, Twitter)

Audience strategy
  • Communication, Media and Marketing
  • Audience engagement
  • Innovative formats more appealing for the target audience
  • Education (workshops, lectures around the works, etc.)
Measuring Impact: Indicators
Quantitative
  • Number of spectators / participants
Qualitative
  • Engaging with volunteers and stewards
  • Feedback during spectacles (applauses, informal comments...)
  • Comments online from spectators
  • New partnerships
Audience tips

The report concluded that there is significant potential to ignite a passion for the arts within the Chinese community and that some of the easier actions could increase engagement with more curious and enthusiastic early-adopters almost immediately, including: · Continue to programme Outdoor Arts as a way to engage with the community in a safe, mutual space · Staffing theatre events and Outdoor Arts shows with Chinese volunteers · Creating a Hippodrome presence on Chinese social media sites · Marketing the Hippodrome’s arts programme directly to locals through Chinese language social media, flyers and posters · Continue to run workshops to build understanding about Hippodrome and the arts · Build a grassroots presence within the community of theatre and Outdoor Arts advocates

Address
Hurst Street Southside
Birmingham B5 TB
United Kingdom